The term "total quality management" is an integrated management strategy that centers on quality and continual improvement across all organizational levels and functions. Complete quality control has grown in significance throughout time as a means of enhancing a company's processing capacity and maintaining a competitive edge. The main goal of this book is to promote an ongoing flow of small, continual changes starting at the bottom of the organizational structure. The quality movement in India is examined historically in this fourth edition. Additionally, a broader range of standards related to quality as well as updated information on key standards have been incorporated.


1093 
  • Brand: Pearson
  • SKU: 9789332534452
  • Shipping: 
  • Return Policy: The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you. The product must include the original tags, user manual, warranty cards, freebies and accessories. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Romoni Store packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box. While you return the item at our hub, please collect the Romoni Store Return Acknowlegement Form from the Hub and fill it in by yourself. Keep one copy to yourself and we will keep another copy of it for the record. Note: It is important to indicate the order number and return tracking number on your return package to avoid any inconvenience/delay in process of your return.


Learn More


Product details

  • Besterfield (Author)
  • Publisher ‏ : ‎ Pearson Education India; 4th edition (1 January 2015)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 624 pages
  • ISBN-10 ‏ : ‎ 9332534454
  • ISBN-13 ‏ : ‎ 978-9332534452
  • Item Weight ‏ : ‎ 840 g
  • Dimensions ‏ : ‎ 20.3 x 25.4 x 4.7 cm
  • Country of Origin ‏ : ‎ India