Chris Voss joined the FBI after serving time on the mean streets of Kansas City, Missouri, where he worked as an abduction negotiator and encountered terrorists, bank robbers, and gang leaders. In Never Split the Difference, Voss and his colleagues take you inside their world of high-stakes negotiations and share the nine guiding principles that made the difference in their success—particularly when lives were on the line.


1198 
  • Brand: Random House Business Books
  • SKU: 9781847941497
  • Shipping: 
  • Return Policy: The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you. The product must include the original tags, user manual, warranty cards, freebies and accessories. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Romoni Store packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box. While you return the item at our hub, please collect the Romoni Store Return Acknowlegement Form from the Hub and fill it in by yourself. Keep one copy to yourself and we will keep another copy of it for the record. Note: It is important to indicate the order number and return tracking number on your return package to avoid any inconvenience/delay in process of your return.


Learn More


Product details

  • Publisher ‏ : ‎ Random House Business (23 March 2017)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 1847941494
  • ISBN-13 ‏ : ‎ 978-1847941497
  • Item Weight ‏ : ‎ 210 g
  • Dimensions ‏ : ‎ 19.8 x 12.9 x 1.74 cm
  • Country of Origin ‏ : ‎ India